Have you seen movement towards democratization of LLM and AI?
“Yes, the first thing I want to say is I think this movement is critically important. I think technologies become interesting when they are put in the hands of the average software developer. One of the most fundamental shifts that happened in the last two decades was the shift to the cloud. And when that actually became useful was when your average software engineer could spin up something in AWS. We lived in a whole new world, and it led to this proliferation of SaaS applications overall. “So, the high-level context I want to say for your question is I think it’s a very important trend. But to answer directly, ‘Are we seeing it in AI?’ I would say it’s a two-part answer.- We see a lot of interest.
- I don’t think we’ve yet seen that interest materialized into successful production applications.
Predictions for the future
“I think that the future is not going to look like a single large model, like ChatGPT, dominating the SaaS application landscape. I think it’s going to look like many, many task-specific, fine-tuned models that are each good at doing their own individual thing. One of my favorite customer quotes is, ‘Generalized intelligence is great, but I don’t need my point of sale system to recite French poetry.’ “And so, I don’t think we’re going to have these individual single models that dominate as much as we will have individual SaaS applications building and fine-tuning small LLMs that are task-specific.”Will LLM apps replace or enhance SaaS apps?
“I think that this is true every time there is a large secular shift in technology, there’s going to be three types of organizations.- Incumbents that integrate that new technology and build a better workflow
- New players that basically replace an existing incumbent because their technology is now their competitive advantage, and they’re able to operationalize it faster or they’re AI-native.
- A new class of products and technologies that are just unlike anything we’ve seen before because their underlying capabilities were not possible
Arman Eshraghi is the CEO and founder of Qrvey, the leading embedded analytics solution for SaaS companies. With over 25 years of experience in data analytics and software development, Arman has a deep passion for empowering businesses to unlock the full potential of their data.
His extensive expertise in data architecture, machine learning, and cloud computing has been instrumental in shaping Qrvey’s innovative approach to embedded analytics. As the driving force behind Qrvey, Arman is committed to revolutionizing the way SaaS companies deliver data-driven experiences to their customers. With a keen understanding of the unique challenges faced by SaaS businesses, he has led the development of a platform that seamlessly integrates advanced analytics capabilities into software applications, enabling companies to provide valuable insights and drive growth.
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