About us:

Qrvey is the first and only embedded analytics platform built from the ground up to help SaaS companies generate more revenue and increase developer efficiency by simplifying the process of putting actionable insights in the hands of all their customers and users.

Qrvey’s cloud-native platform delivers a complete embedded analytics layer, and is driven by a team with decades of experience in the analytics industry. Qrvey’s unique combination of data management, embedded analytics and embedded automation offer SaaS product leaders the ability to truly differentiate their products and increase their value to their customers.

Senior Technical Writer

Tysons Corner, VA or Remote anywhere in the United States

Description:

Qrvey is looking for an experienced Technical Writer to own, maintain and develop Qrvey’s Stoplight documentation as well as self-service Partner Portal website (https://partners.qrvey.com). They will grow and continue to nurture Qrvey’s rapidly expanding developer community.  Our ideal candidate is a person who is passionate about being an advocate for software developers trying to learn a comprehensive new platform and should be proficient with data and analytics.  The candidate’s responsibilities will include creating new technical documentation, documenting Qrvey’s set of developer API libraries, as well as helping maintain Qrvey’s developer self-service resource website.  The ideal candidate becomes an invaluable member of Qrvey Team, and a  vocal advocate for knowledge development and information exchange.

Responsibilities

  • Document and organize Qrvey’s various API developer libraries
  • Create new technical documentation for Qrvey platform features and capabilities, as well as update and maintain existing documentation
  • Design simple sample apps and code snippets that illustrate usage and implementation of specific features and platform capabilities
  • Maintain, organize and incrementally improve upon Qrvey’s Partner Portal developer self-service website
  • Define and own a set of metrics that inform Qrvey’s leadership about which self-service resources are most impactful
  • Be a vocal leader within Qrvey’s Customer Success team; help develop the Voice of the Customer program
  • Stay current on emerging technologies and new services added to the AWS cloud ecosystem

Required Qualifications:

  • 5+ years of experience writing technical documentation and developing self-service resources for software developers
  • Proficiency with at least one BI tool building out data analytics, data visualizations and interactive dashboards
  • Experience with SQL and at least one of the following RDBMS systems (MSSQL, MySQL, PostgreSQL or Oracle)
  • Familiarity with modern front-end web development library such as Angular, React or Vue
  • Familiarity with modern back-end server framework technology such as NodeJS
  • Familiarity with REST APIs and tools such as Postman and Stoplight
  • Familiarity with different types of data file formats to facilitate data interchange (CSV, JSON, NDJSON or Parquet)
  • Familiarity with common AWS developer oriented services such as S3, Lambda and CloudWatch is a plus
  • Familiarity with AWS AI/ML oriented services and design paradigms is a big plus
  • Knowledge of Markdown or HTML
  • Knowledge of Git or Git-based version control systems
  • Knowledge of Docusaurus, or other documentation site builder tool is a big plus
  • Image and basic video editing capabilities are desirable

What We Offer

At Qrvey, we are passionate about building a modern, inclusive organization that excites our employees, customers and partners. People are core to our mission and our dedicated and talented team is one of the things colleagues rave about. We offer:

  • Competitive salaries with generous incentive pay for performance
  • Medical, dental and vision plans
  • 401K retirement savings plan with company match
  • A healthy dose of Trust - we're adults, no need to punch a clock or get approvals for errands etc
  • A fast growing company that will enable all our team members to help shape and participate in this growth, as well as learn a ton from experienced entrepreneurs and operators.

Apply Now!

To apply for this position, please submit your resume below and we'll review your information promptly. If you seem like a great fit, we'll be in touch to learn more and schedule an interview.