We collect your billing information when you choose to sign up for one of our premium service tiers (“premium service tier”, “premium tier services”, “premium tiers of service”) offered in the Service provided by Qrvey Inc. called Qrvey. By providing your billing information (to include contact information such as name, email address, permanent/business address, etc., as well as financial information such as credit card information including the number, expiration date, associated name, and billing address) and signing up for a premium tier service, you agree to pay Qrvey Inc. any fees in accordance with the pricing terms presented to you at the time you sign up for our premium tier services. Our premium tiers of service are purchased on an annual basis (henceforth “Subscription” or “Subscriptions”).
Auto-Renewal, Subscription Cancelation, and Change in Fees
By default, your Subscription will auto-renew. This can be changed in your account’s settings page, under the header titled “Billing”. Billing occurs on the date payment is received and recurs at the start of each iteration (each iteration we call a “Billing Cycle”) until you notify us to cancel your Subscription, you disable auto-renew and allow your subscription to lapse, or we fail to receive payment and as a result terminate your premium tier services. The option to cancel your Subscription can be accessed through your account settings page after logging in and will be found under the heading “Billing”. When canceling your account, you will still have access to the premium tier of service and features for the remaining duration of the last Billing Cycle for which payment was received. You are not entitled to a refund for any remaining unused period of your Subscription.
We reserve the right to change the fees charged for premium tier services and will notify current users of the changes by means of the email associated with their account within a reasonable time before the price changes take effect in order to afford users ample time to cancel their Subscriptions should they so choose. Breach of these Terms of Service can result in the immediate cancelation of your account without notice or refund for the current Billing Cycle.
Content and Ownership
If you find content that you believe violates your, another person’s, or an organization’s copyrights or other intellectual property rights, you may contact us through this form. To ensure a timely response and resolution of the matter, please mention the alleged violation in the title of your submission.
Should your account be compromised, contact support immediately. Qrvey Inc. is not liable for any effect or injury to you or others resulting from a compromised account, including, but not limited to loss of data owned by you, the abuse of personal information gathered from your account and data including your own, and/or the inappropriate or illicit use of the Services through your account.
Termination and Suspension
Should you wish to terminate your account, you may do so by contacting support. By terminating your account, all of your content will be erased from our system without means of retrieval. You agree to not hold Qrvey Inc. responsible for any loss of your content.
Cancelation of your premium tier service before the end of a Billing Cycle does not entitle you to a refund for the remaining period of the Billing Cycle. Your account will retain the same premium feature set until the end of the billing cycle at which point the account will revert back to a normal Qrvey account. The content generated by you using the Premium Services will remain on your account, unchanged.
You agree to use the Services in accordance with applicable laws. The content you create and communications with others made through the Services are solely your responsibility. Additionally, you agree to abide by the following requirements for acceptable use:
- You may not use the Services to collect restricted or regulated information without contacting us and receiving our approval to do so. An example of such information would be private health information protected under HIPPA.
- You may not use the Services to spam others. If a user directly contacts you, requesting to not receive further communications, you are required to abide. Failure to do so can result in the termination of your account without notice. If an investigation into such a matter is taking place, your account may be suspended until the dispute is resolved.
- You may not use the Services to slander, defame, harass, personally attack, or otherwise cause injury to others.
- You may not resell the Services.
- You may not access the Services by means not approved or provided by us.
- You may not use the Service further if your account has been suspended or terminated without having your original account reinstated by us.
- You may not exploit or attempt to exploit vulnerabilities in the Services for any reason including, but not limited to: the transmission of malicious software or links to malicious software, gaining access to the private information of others, infringing upon the intellectual properties of others, or gaining unauthorized access to the network and systems of Qrvey Inc. and all of its affiliates.
Qrvey Inc. does not assert this list to be exhaustive. We reserve the right to suspend or terminate accounts for reasons other than those that are listed. If you feel that your account was wrongfully suspended or terminated, you may contact support to dispute the action taken by us.
Limitation of Liability and Indemnification
The information and Services of Qrvey Inc. are provided “as is” and, to the maximum extent permitted by law, are provided without warranty of any sort whatsoever, to include those of an express, implied, or statutory nature such as the reliability and availability of the Services. The user expressly agrees that Qrvey Inc. and its affiliates will not be liable for any indirect, consequential, exemplary, punitive, incidental, or special damages whatsoever, to include without limitation damages for loss of data, use, & profits, internal disputes, acts of God, failure of telecommunications and/or internet, civil unrest & war, terrorism, biological and/or chemical warfare, or compliance with the law or governmental order, rule, or regulation. To the extent permitted by law, Qrvey Inc. and its affiliates’ liability in the case of consequential losses shall not exceed the amount paid by the user to Qrvey Inc. in the 12 months preceding the event resulting in the liability in question.
In the case of individuals, businesses, and organizations, you agree to hold harmless and indemnify Qrvey Inc. and its affiliates from all liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) resulting from third party claims in connection with your use of our Services to the extent that such liabilities, damages, and costs were caused by you.
Policy Regarding Changes to Terms and Services
Your Agreement to These Terms of Service