Global K9 Protection Group is based in Opelika, AL and provides canine protection services to the travel, entertainment and logistics industries in both the public and private sectors. Their customers include Delta Air Lines, Lufthansa, the Transportation Security Administration (TSA) and the Department of Homeland Security (DHS). Global K9 prides itself on providing quality canine teams and services, backed by data, technology and science. At just five years old, Global K9 is already dominating an industry full of well established competitors.
BUSINESS CHALLENGES
Herman Haynes, Chief Information Officer of Global K9, knew early on that the way to transform the canine services industry was with data. His company was among the first to embrace digital transformation and use proprietary, cutting-edge video capture and information management software in their business. These secure systems capture key performance metrics and serve as the foundation of the company’s K9 Analytics suite. K9 Analytics provides turn-key K9 Security Solutions for their customers and keeps them compliant with local, state, federal and international laws.
Haynes had a problem, however. K9 Analytics was initially built using QuickBase, a low-code database and application development platform. And while QuickBase allowed for rapid iterations of their internal systems, after 10 years, it was running into problems. Haynes explained that mainly, QuickBase struggled with scalability and it became cost prohibitive when adding a large volume of users to their platform. QuickBase simply wasn’t designed for the needs of a rapidly-growing SaaS application like K9 Analytics and, as is typical with homegrown analytics solutions, Global K9 had outgrown it. What they needed was the scalability, flexibility and cost savings of Amazon Web Services (AWS) and an analytics platform to leverage it.
