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SUCCESS STORIES

Impexium

Impexium provides Association Management Solutions (AMS) that are as flexible as its customers are unique. Their approach to membership management is informed by real-world successes. Impexium relies on their customers’ insights, gathered from more than 2,000 implementation experiences. They continuously refine their membership management platform to deliver the outcomes necessary to address major organizational goals — today and in the future.

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Impexium’s Challenges

Impexium had two goals when they first began working with Qrvey.

1.

First, they needed to replace their legacy analytics with a modern analytics platform that could do more than just build charts and reports. Impexium needed features such as responsive design, automation, easy embeddability and most of all, self-service capabilities so customers could perform their own data analysis. Without self-service capabilities, Impexium was forced to build all of the charts, reports, dashboards and metrics their customers needed themselves, which was quickly becoming a daunting task.


2.

Second, Impexium wished to enhance their AMS platform by integrating human-collected feedback in the form of surveys and quizzes. Using automation to integrate feedback meant event attendees could instantly provide their comments on the sessions they were attending, while association members could use quizzes to test their skills and gain certifications.


Qrvey’s Solution

Only Qrvey’s all-in-one data and analytics platform was powerful and flexible enough to meet all of Impexium’s needs. Qrvey was able to solve Impexium’s data problems with a fast, modern cloud platform, powered by Amazon Web Services (AWS), that scaled to meet the harshest of requirements, while still remaining affordable.

Using AWS, Qrvey was able to harness the power of Elasticsearch, DynamoDB and a host of microservices to deploy a powerful, flexible and scalable solution. Plus, Qrvey’s pricing and licensing model was perfectly aligned with Impexium’s, meaning it will be easy to add both new customers and new analytic applications to their platform.

Qrvey was also the logical choice for data collection, as web forms, including surveys and quizzes, were already part of the platform. Human collected data could quickly and easily augment existing member and event data providing a complete picture for analysis. Because Qrvey accepts all types of data, Impexium’s clients could even merge their own data with the webform data.


Powerful Results

By combining data collection, analytics and automation into a single, easily embeddable platform, Impexium was able to provide their customers with advanced functionality in a fraction of the time it would have taken them to develop solutions in-house. They can now deploy analytics to more customers in more use cases than ever before. Better still, thanks to Qrvey’s self-service capabilities, Impexium’s customers can build their forms and analytics to discover insights that were previously impossible.

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